When talk of health care reform turns ugly

Whether you support it or scorn it, it’s clear that the new health care reform law has hit a nerve with many Americans. In homes, restaurants, coffee shops and every meeting place in between, heated discussions about the intent and effect of the new bill can be heard. And like a couple of ill-tempered children squaring off on the playground, it’s not always pretty.

But what about the workplace? How far can employees take their political views while on the clock – and what if casual discussions escalate and cross the line?

As a blogger over at LegalWorkplace.com so aptly suggests ...

While you can’t request that employees couch all political discussions at work, you can step in if their water-cooler exchanges dampen their productivity or become nasty.

Bottom line: It’s completely unacceptable for any workplace conversation to intensify to the point of throwing around racial slurs or outright threats. More than that, it’s grounds for immediate disciplinary action. If you witness this (or are the target of such behavior), you should report it immediately to a manager or supervisor.

Most employers would be wise to remind their workforce to behave appropriately online, too. Facebook is not the place for respected professionals to “let down their guard” and spout off their political views. Again, it comes down to remaining calm and balanced, which some people struggle with when their political views are challenged. You never know who among your friends (and business associates) on Facebook is following your rants and questioning your integrity as a result.

Have you noticed more health care reform-related discussions in your workplace? Are employees keeping their emotions in check so healthy discussions don’t turn into harmful debates?

When talk of health care reform turns ugly

Watch out for witches at work today ... and every day

In fun-loving, Halloween-celebrating workplaces across the country, employees showed up today dressed as blood-sucking vampires, lumbering zombies, mischievous clowns and full-grown babies. Donning elaborate makeup, masks, outfits and accessories, many of us get a kick out of this once-a-year opportunity to shed our normal persona and “try on” an alter ego.

But this got me thinking. How different, really, are some of the characters we're seeing today from what we see daily at work? I don’t know about you, but I’ve encountered vampires, zombies, clowns and babies in the workplace on many occasions. They're just cleverly disguised in office attire and regular routines. On good days, these creatures can create an interesting, challenging work environment; on bad days, they can be downright frustrating and confusing. But people are people, so we all have to learn to get along no matter how ghoulish the circumstances. In smart, well-functioning workplaces, it definitely pays to play off each others' strengths (while understanding weaknesses) to keep peace and productivity humming along.

According to author Francie Dalton, founder and president of Dalton Alliances, Inc., a Maryland-based business consulting firm specializing in communication, management and behavioral sciences, most coworkers fall under these general personality types:

Commanders
Curt and controlling, commanders don't waste time on niceties. While they don't mean to offend, they often forsake tact to get their point across. As bosses, commanders often fail to delegate important assignments and as subordinates, they can seem overly aggressive. “Value and validate commanders for their ability to overcome obstacles, to implement, and to achieve results,” says Dalton.

Drifters
Averse to structure, drifters often have trouble with rules, work hours and deadlines. They lose track of details and can neglect to see a project through to completion. While they're warm and affable, their disorganization can be off-putting. “Value and validate drifters for their innovation and creativity, their ability to improvise on a moment's notice, and their out-of-the-box thinking,” says Dalton.

Attackers
Ill-tempered and contemptuous, attackers can have a dampening effect on workplace morale. They tend to criticize others in public, believing themselves to be superior. “Value and validate attackers for their ability to take on the ugly, unpopular assignments no one else has the mettle to do, and for their ability to make unemotional decisions,” says Dalton.

Pleasers
Considerate, sociable and friendly, pleasers rarely deny the requests of others and think of colleagues as extended family members. They have trouble coping with conflict, avoiding it as much as they can. “Value and validate pleasers for the way they humanize the workplace, and for their helpful, collaborative work style,” says Dalton.

Performers
Witty, charismatic and outspoken, performers engage and entertain others in the workplace. They are skillful at promoting themselves, taking credit - even when it's not due - for successful projects and appearing to be in a rush to get important things done. “Value and validate performers for their ability to establish new relationships, and for their persuasive and public speaking skills,” says Dalton.

Avoiders
Clinging to the status quo, avoiders shy away from increased responsibility because they fear it will make them more visible and accountable. Reticent and reserved, they thrive when working alone and establishing safe, closed-off environments. They do as they're told and do not take initiative. “Value and validate avoiders for their reliability, for their meticulous attention to your instructions, and for getting the job done right the first time, every time,” says Dalton.

Analyticals
Meticulous, thorough and cautious, analyticals can get mired in details. When presented with a new idea, they tend to focus on the reasons why it will fail and should not be pursued. They feel compelled to check, doublecheck and triplecheck their work for any inaccuracies. “Value and validate analyticals for their commitment to accuracy, and for their ability to anticipate and evaluate risk far enough in advance to allow risks to be reduced,” says Dalton.

So here’s wishing you all a Happy Halloween – and a workplace where attackers and analyticals, witches and werewolves, can put aside their differences and get along! Wouldn’t that be a treat?

Watch out for witches at work today ... and every day

Keeping workplace tensions from turning deadly

While many of us consider the workplace a safe haven in a sometimes uncertain world, the reality is that violence can strike at any time, anywhere. Consider the recent tragic death of Yale graduate student Annie Le by an animal lab technician at a medical research building where they both worked. A senseless crime possibly motivated by an earlier dispute between the colleagues.

From the msnbc article:

“Since 2008 there has been a rise in workplace violence due to increasing pressure in the workplace,” said Sara Begley with Reed Smith, a law firm representing employers. “Drastic reductions in force, fewer people to perform same workload, no bonuses, economic downturn, lost 401(k) accounts. While workplace homicides have declined, assault, threats, bullying, cyberbullying and sexual harassment and stalking have increased.”

Combine these pressures with certain high-risk occupations and you have a recipe for disaster. Especially vulnerable are occupations that involve exchanging money with the public, delivering goods and passengers (like taxi drivers), or working alone or late at night (like nurses).

But regardless of occupation, the bottom line is that any workplace can become the scene of violence at the hands of a disgruntled or unstable employee. That’s why every employer needs to be proactive and train employees on how to spot early warning signs and report potential problems. The importance of prevention through proper education and training cannot be overemphasized! The Workplace Violence Kit provides comprehensive training and helpful support materials (like reinforcement quizzes and posters) to keep your workplace safe and out of the headlines.

Keeping workplace tensions from turning deadly

Economy shrinking workers’ paychecks

More than one in three U.S. workers (39%) said that they had not received a raise or that their compensation had decreased as a result of the economic downturn, according to a new survey.

As part of their Tell It Now poll, ComPsych asked workers: “Has the economic downturn impacted your work? If so, in which area have you experienced the greatest impact?”

The highest number of workers (39%) said they haven’t received a raise or their compensation had actually decreased this year as a direct result of the economic downturn.

One in five workers (20%) reported increased conflict and stress among coworkers since the economic recession began.

Another 11% of workers said they’ve had to take on more work due to company layoffs. The added work has about 10% more workers reporting that they’re working more hours and unable to take as much vacation time as they usually do.

Just 20% of respondents said the economic downturn had no impact on their work.


We’d also like to know – Has the recession impacted your work? If so, which area has been impacted the most?

Economy shrinking workers’ paychecks