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Beware of deceptive claims

As a general rule, I appreciate strong competition. After all, healthy competition is good for our business and for our customers. It keeps us focused on what customers really want and need, and on continually improving our quality and service levels.

But lately we've been hearing about deceptive tactics being used by some labor law poster providers that, frankly, have me incensed. And I'm not alone. This information came to our attention as a result of customers calling us for reassurance and to express their outrage.

One customer received a personal visit to his business from an individual who showed a badge and implied that he was with the worker's compensation department to gain access to the business premises. He proceeded to "audit" the company's postings and then offered posters for purchase.

Another customer was threatened with fines and jail time if she failed to order posters from a caller by 5 p.m. that day. When the customer told the caller that she ordered her posters from G.Neil, she was told that G.Neil was no longer in business.

A corporate manager for one of our larger Poster Guard customers received a call from a branch in another state. A person visited the branch and misrepresented himself as an employee of G.Neil, saying that the branch was not covered by Poster Guard and they were out of compliance.

Unscrupulous tactics like these give our entire industry a bad name. In fact, the Attorneys General in several states are specifically targeting deceptive labor law marketers. Here at G.Neil, we're joining the fight to clean up our industry and we're asking for your help.

If you have had a similar experience with one of these companies, please consider taking the time to file a complaint with your State Attorney General or Consumer Protection office. Click here for direct links to file a complaint online, download a complaint form, or find instructions on filing a complaint in your state.

And finally, selecting a reliable, trustworthy provider for your labor law posters and labor law poster services is critical to protect your business. Before you make a buying decision, be sure to check the seller's Reliability Report from the Better Business Bureau by visiting search.bbb.org. We also invite you to view G.Neil's Reliability Report.


Where to File a Complaint

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