Psst ... Most Americans actually like their jobs

That's right! According to a recent Gallup poll, 87.5 percent of American workers say they are A-OK with their jobs.

Tipping the satisfaction scale are those who earn higher salaries and college graduates. More than 91 percent of people bringing in $90,000 or more a year are content with their jobs. (While this drops to 82.1 percent for people who earn less than $36,000 a year, this is still a strong showing). In addition, college grads are more likely to claim they're satisfied than those with less than a high school diploma.

Whites are the most satisfied of all racial groups, and there's no satisfaction gap between men and women. Guys and gals reported fairly equal levels of job satisfaction in the survey.

So if you're white, a college graduate and making close to six figures, you have every reason to whistle while you work!

Psst ... Most Americans actually like their jobs

Fed-up JetBlue flight attendant ... hothead or hero?

We’ve all had horrible days at work that almost sent us over the edge. But we bury the stress and swallow back the urge to yell “I quit” and walk out the door.

Not Steven Slater. For cursing out a customer, grabbing a beer and fleeing the plane via the emergency exit chute, this JetBlue flight attendant has captured America’s attention. In fact, burned-out workers across the country are propping Slater up as a hero after his highly publicized workplace rant.

As two readers shared in an msnbc.com article:

“How many of us can honestly say we haven’t wanted to do the same thing? Steve is a working class hero!”

“Maybe not the best way to quit your job but hey, sometimes enough is enough.”

But the fantasy of telling your boss off could quickly collide with the reality of being jobless. As the article explains:

Some may see Slater as a hero because they know they don’t have the luxury to speak out like that in their own lives. While Slater may have felt great after finally letting loose in such a public way, the fact is that most of us need our jobs more than we need that release. And most of us realize that such a dramatic move can carry heavy consequences, such as the felony charges that Slater is currently facing.

When all is said and done, we need our jobs … and we need to find ways to cope with the frustrations that come with them. We may sympathize with and applaud Slater for his actions, but would we do the same and risk losing our jobs?

Fed-up JetBlue flight attendant ... hothead or hero?

Through thick and thin, it's the people who matter most

We talk a lot about employee morale on this blog. We stand behind the notion that happy, engaged employees are more positive, more productive and your most important resource. So when Robert Half Management Resources posed the question, “Which one of the following is the greatest lesson you have learned from the recession?”, we were pleased that the #1 response was, “Place greater focus on maintaining employee morale.” Ding, ding, ding – employee morale gets top billing!

Participating in the survey were 1,400 chief financial officers from a random sample of U.S. companies with 20 or more employees. The other top responses from the CFOs:

• Take decisive measures more quickly to avoid multiple rounds of cost-cutting — 22%
• Make sure we have enough staff to maintain productivity — 22%
• Implement more detailed succession plans — 15%

But back to employee morale. How encouraging that people in high places recognize the importance of employee morale – no matter how rough the waters. And let’s hope they’re not "all talk and no action" when it comes to this belief. We’ve said it before and we’ll say it again: Once the recession lifts, employees will remember how they were treated. Will your best employees stick around as the economy improves, or will they dust off their resumes and hit the job boards?

Happy employees are good business. “Without a motivated workforce and adequate staffing levels, companies can be ill-equipped to take advantage of improving market trends,” said Paul McDonald, executive director of Robert Half Management Resources. “They may also risk losing top employees as the job market strengthens.”

What about your business? Did you make employee morale a priority during the tough times of the recent recession? Are you confident that you treated your employees right … and will be rewarded with their continued loyalty?

Through thick and thin, it's the people who matter most

The top 10 jobs of 2010

Based on their research of 200 different positions, CareerCast.com has ranked the “best” jobs for the new year. The Jobs Rated report compared careers across a variety of industries and took into account a handful of factors, including stress, working environment, physical demands, income and hiring outlook.

And in case you think you’re going to be “wowed” by this list, the article on the CareerCast site explains:

“ … top careers in the Jobs Rated report typically don’t stand out as the most glamorous, highest paying or most noble. Instead, they are the jobs that offer the greatest chance of enjoying a combination of good health, low stress, a pleasant workplace, solid income and strong growth potential.”

So with that being said, here’s the list:

1. Actuary
2. Software Engineer
3. Computer Systems Analyst
4. Biologist
5. Historian
6. Mathematician
7. Paralegal Assistant
8. Statistician
9. Accountant
10. Dental Hygienist

For more information, check out the article here.

The top 10 jobs of 2010

8 most stressful jobs on the planet

"What, me - stressed? Nah, I'm just a little amped up about the brain surgery I have to perform in an hour."

If you have a pulse and a job, chances are you feel some amount of tension in the average workday. But does it compare to the stress of being a surgeon or commercial airline pilot?

A recent msnbc article shares the most stressful jobs, as compiled by CareerCast.com, a job search website. More than 20 stress factors were considered, the biggest being deadlines, life or death situations and physical demands.

Here are the top 8 high-pressure positions:

1) Surgeon - Sure, the average salary is high ($309,118) but with the hefty paycheck comes extreme physical demands, critical deadlines and almost daily life or death situations. Plus, surgeons work on their feet for long hours and have a wide circle of people depending upon them.

2) Commercial airline pilot - Think back to Chesley Burnett "Sully" Sullenberger safely landing a 162,000-pound plane loaded with passengers into the Hudson River and you get a pretty good idea of why this position comes in second. Pilots have only one chance to properly take off and land each flight, and the lives of often more than 100 passengers hang in the balance.

3) Photojournalist - Whether they're covering wars, riots, four-alarm fires or soccer matches, photojournalists must get to the scene of an event quickly and make the perfect shot - often times risking their lives to do so.

4) Advertising account executive - Ad execs made the list largely due to the tough economy right now. With the media industry going through such upheaval - and execs depending on selling ad space to make sales commissions - you have a situation fraught with anxiety.

5) Real estate agent - The housing boom has gone bust, leaving agents scrambling for business. If they haven't joined the record number of agents abandoning the profession, many agents are feeling the crunch of the housing crisis.

6) General practice physician - Like their peers that topped the list, these medical practitioners face life or death decisions on a regular basis and put in long, demanding hours. And declining insurance reimbursements have left many physicians financially broken, even bankrupt.

7) Newspaper reporter - First, there's the massive layoffs in the newspaper industry. Then, there are the constant pressures of working under deadline and competing for stories. Put it all together and you have a work setting that would rattle even the most seasoned professional.

8) Physician's assistant - As general practice physicians sign up more patients, physician assistants are seeing their workload (and stress levels) mount. And without the higher salary that physicians command.

So if your profession made the list, you haven't learned anything new here. Hopefully, the job's perks outweigh the sweaty palms, racing heart and pit in your stomach you endure on a daily basis. After all, when it comes to stress in the workplace, one person's anxiety is another person's adrenaline rush.

And if your job didn't make the cut, aren't you thankful you've chosen such a serene, satisfying, stress-free livelihood?

8 most stressful jobs on the planet

The Carnival of HR is in town! Welcome!

Step right up! We have an amazing carnival for you today! Experience the thrills of new opportunities, the heartbreak of termination. See the magic shows, costumed clowns and daring feats on the high wire. Welcome to the Carnival of HR!

Staging the show

A great carnival depends upon everyone doing their part to make the show great. And not everyone can be the stage manager. Learning how to be an excellent cast member is the subject of Dan McCarthy’s post on 10 Ways to be a Great Follower

Clowns get to hide behind make-up and costumes, but in our online world, should bloggers get to do the same? Trisha McFarlane explores the concept of anonymous bloggers in her post.

Then blogger Lance Haun deals with other side of the issue in his post on the Workplace Implications of Facebook Friending/Defriending, where he suggests that a little bit of costuming might be preferable to the complete transparency of a Facebook connection with coworkers.

That theme is echoed in Jessica Miller-Merrell post about maintaining a Social Media Mullet (business in the front, party in the back) whenever we connect with colleagues online. And Melissa Prusher serves up advice on using Twitter as a part of that online conversation with clients and colleagues. (No sign of the popcorn and cotton candy, yet, Melissa. Sorry!)

What's your show about?

Every carnival needs a description of the shows, performers and events. And the same applies to the workplace. Creating clear and accurate job descriptions is critical to the success of the show as well as the performers, according to blogger Becky Regan in her post The Single Most Important Tool You Need to Practice Sounds HR Management.

One of the keys to a successful carnival is keeping it fresh. Problems need to be addressed as they arise, shows need to be reviewed and plans need to be made. That on-going process of adjustment works for your employees, too, according to Louise Barnfield in her post on transforming the dreaded annual review into a constantly updated tool for growth.


The cast and crew

Before you accept your role in the carnival as a given, Steve Boese’s HR Technology blog offers advice on getting a better deal at work. We may not be famous athletes or even the star of the show, but his post “Help You, Help You” offers suggestions about applying the techniques professional agents use to negotiate the big bucks.

Everyone wants to be a star, right? Wrong! Some people are choosing to pass up a chance at that management position, especially when they see current managers struggling with insufficient resources, lack of training and minimal support from higher-ups. That's the subject of HR Bartender Sharlyn Lauby post. (Oh and thanks for the mention in your post! Like all performers, we like seeing our name out there on the marquee...or at least in a post or two.)

We all know there's no show without the performers, right? No matter what their position, making sure your people are committed, content and creative is the message behind Melanie Quinn's post on Keeping Your Employees.


When the show goes wrong

Even in the best of carnivals, shows will flop, rides will break and even the clowns will cry. PunkHR blogger Laurie Ruettimann offers advice on seeing these as chances to grow and develop character in her post Coulda Been a Contender.

And when that crash takes the form of a termination, Gautam Ghosh offers some advice on exit interviews, and why they can't tell as much as we think.

Feeling like your safety net is full of holes? Grab on to your trapeze and fly over those job gaps, lay-offs and career changes with grace, thanks to the advice being offered up in Amit Bhagria’s post on managing resume dilemmas.

Stage directions and union rules

Even in the world of carnivals, there are rules and procedures that keep the rides going and the games stocked with unidentifiable stuffed animals (is it a bear, a dog or a…duck?) The same is true in our HR world (minus the ducks), as we try to stay on track with ever-shifting federal and state rules and regulations.

Blogger Giressh Sharma offers some advice on determining FMLA eligibility amid a fun-house of regulatory changes and employee recordkeeping.

PseudoHR's April Dowling brings us an example of a rule gone mad, in her story of exempt employees required to punch a time clock. Risks of legal repercussions aside, she explains why sometimes what looks like a little rule can do big damage to morale.


Tricks of the trade

Everyone knows that side shows rely on smoke and mirrors to perform their magic. Blogger Wally Brock thinks the current hype around the concept of employee engagement would fit right in with those ever-popular acts.

Jon Ingham offers a different view, with the mirrors stripped away, and a clear spotlight on the value of employees in his post on The People Factor.

Kelly Dingee's post on finding time for sourcing even when there is no time available goes beyond advoce to recruiters, and offers something we all need to do if we want to succeed -- Find the time to do what needs to be done to take our careers, companies and clients to the next level.

When the lights go down

After the crowds leave, it's time to count the money. Cathy Missildine-Martin thinks that even after the economic recovery, CEOs will be expecting a lot more counting and numbers from HR, as the focus on metrics continues.

_________________________

We're stepping out of the ring for now. Enjoy the show, visit all of the talented performers who contributed posts, and let us know what you think.

Thank you all for coming to our carnival. We appreciate the participants, and you the readers. Y'all come back now, you hear?

The Carnival of HR is in town! Welcome!

Would you work for free to keep your job?

While getting ready for work this morning this story on Good Morning America caught my attention:

About 40,000 people work for British Airways, which means they show up, do their jobs and get paid. But now, the airline is asking workers to do their jobs for up to a month without the "getting paid" part.

British Airways asks its employees to work without pay for up to one month.

In a letter to employees this week, British Airways said, "The airline fights for survival ... people will be able to opt for one-week blocks of unpaid leave or unpaid work."

It's a twist on sacrifices being made by employees around the world. In Connecticut, for instance, Courtney Bosch was given a one-week furlough from Kodak.

"In these times, I was comfortable with it, you know I can honestly say I was happy to still be employed," Bosch said.”

Watch the story here.

Furloughs are one thing, but asking employees to work for free for up to one month is quite another.

With nearly one in 10 U.S. workers without a job, some people are so afraid of joining the ranks of the unemployed that working for free sounds like the only choice they have.

Employers should still use caution when considering such a plan. ABC News workplace commentator Tory Johnson went on to say that expecting people to work for free is “absolutely a slippery slope” for employers.

More than a thousand employees have signed up for British Airway’s “no-pay plan.” The airlines also said there is no sense of intimidation or peer pressure among employees regarding the plan.

Is asking workers to go without pay simply a sign of the times or is there a better way for companies to save money? Would you work for free to keep your job?

Would you work for free to keep your job?

How employees aim to impress during tough times

As eight out of ten companies continue to cut labor costs by such means as reducing salaries, worker hours and job perks, many employees are taking extra steps to ensure their jobs aren’t part of those cuts.

A recent Randstad survey revealed exactly how employees aim to impress their bosses and improve their job security during times of economic unrest. While some employees are willing to put in the extra work to make a good impression, most won’t take it much farther than working some overtime.



Some key findings of the survey include:

• Only 47 percent are willing to work overtime to impress their boss in order to create more job security for themselves


• Only 37 percent reported a willingness to come in early or stay late to impress their bosses


• Less than half of employees (43 percent) think their boss is open to new ideas


• A mere 19 percent view their boss as their biggest advocate


• Despite all that these employees are willing to do to impress their boss, taking a pay cut is not one of them (4 percent)


• More women are willing to take on more work and responsibilities than men (11 percentage points more), 63 and 52 percent respectively

Mass layoffs and downsizing can have a severe impact on the morale of employees in surviving positions. The stress of watching their coworkers leave and working in an office with a growing number of empty cubicles may have some workers wondering if they’ll be the next to go.

Even companies that are economizing by eliminating low-cost perks like coffee cups and plastic utensils can be seriously damaging employee morale. While finding ways to save money, companies may be unintentionally pushing employees out the door.

“Employees’ professional development and morale should always be a priority for employers, and especially in an economic slowdown when employees may feel additional burdens,” said Eric Buntin, managing director, marketing and operations for Randstad USA.

“A healthy employee-employer relationship greatly contributes to an overall positive workplace attitude. Employers who connect with their employees create an environment where workers are more engaged in their jobs. Ultimately, this increases retention and productivity, both of which tie directly to a company’s financial success.”

As an employee, have you been doing anything differently to impress your boss since the recession began? As an employer, do you notice your employees putting in any extra effort to create better job security for themselves?

Please leave a comment and tell us all about it.

How employees aim to impress during tough times

Chatty employees more productive than quiet coworkers

Though email and other communication technologies have made office communication more convenient, they may be doing little to improve workers’ productivity. A new study suggests that giving employees more time to chat around the water cooler could actually help them get more done back at their desks.

People who interact with each other in person are more productive than people who rely on electronic forms of communication, according to a recent report by researchers at MIT and New York University.

By outfitting workers in a Rhode Island call center with wearable sensor packs, or “sociometers,” researchers recorded details of individuals’ social interactions throughout the day. What they found was that employees who had more in-person conversations with coworkers tended to be more productive than those who did not.

The same team of researchers conducted a similar study last December that backs these recent findings. The December study examined a tight-knit team at an IT company, finding that face-to-face communication improved worker productivity by about 30 percent.

"The big idea is that what you do on your coffee break and over lunch really matters for productivity," says Sandy Pentland, a professor at MIT's Media Lab, who led the study. "Face-to-face networks matter, and the implications are huge."

Researchers cite two main reasons for the connection between in-person communication and productivity:

1. Face-to-face conversations help employees maintain strong relationships with coworkers, those relationships help workers solve complex problems and complete calls more efficiently.
2. Support networks among coworkers increases overall morale and job satisfaction - two major factors of productivity.

Researchers suggest that giving employees time to interact with each other will “likely bolster information transfer across individuals and departments,” a vital ingredient in organizational success.

"The underlying theme here is that humans are social beings," says Pentland. "Technology pushes us toward the abstract, and away from richer face-to-face communication."

The moral of the story: Encourage employees to interact and work with each other in-person. Improved face-to-face communication could be the key to your business’ success.

Chatty employees more productive than quiet coworkers